Legal
Terms & Conditions
The terms that govern quotations, orders and the supply of goods by Anash General Supply and Delivery, and the use of this website.
01About these terms
These terms apply to every quotation issued, every order accepted and every delivery made by Anash General Supply and Delivery (“Anash Suppliers”, “we”, “us”), and to the use of this website. By requesting a quotation or placing an order, you agree to them.
Where you are an organ of state and a written contract, official purchase order, or the conditions of a tender or formal RFQ apply to a transaction, those conditions take precedence to the extent that they conflict with these terms; these terms continue to apply to everything they do not cover.
02Quotations
- Quotations are valid for 30 days from the date of issue unless the quotation states otherwise.
- Each quotation states whether VAT is included or excluded and itemises the goods, quantities and unit prices.
- Quotations are based on supplier pricing and stock availability at the time of issue. If a supplier price or availability changes materially before you place an order, we will tell you before proceeding and may re-quote.
- Obvious errors and omissions in a quotation may be corrected before an order is accepted.
03Orders
- An order is placed when you accept a quotation in writing (by email, WhatsApp, or by issuing a purchase order).
- For government departments, schools, hospitals and other organs of state, an official purchase order or order number must be issued before we deliver.
- A contract comes into existence when we confirm acceptance of your order in writing.
- Orders for special-procurement or custom items (for example furniture in specific finishes) cannot be cancelled once we have ordered from our suppliers, except where the goods prove defective.
04Delivery
- We deliver in Johannesburg & Port Elizabeth. Delivery elsewhere can be quoted on request.
- Delivery dates are good-faith estimates. We plan deliveries to meet your required-by date and will tell you promptly if a date is at risk, but lead times on supplier-sourced items can vary.
- Delivery is complete when the goods are handed over and signed for at the delivery address (proof of delivery). Risk in the goods passes to you at that point.
- Please check deliveries on receipt. Visible shortages or damage should be noted on the proof of delivery, and any shortages, damage or incorrect items reported to us within 3 business days of delivery.
05Prices and payment
- Prices are in South African Rand. Where VAT applies, it is shown on the quotation and invoice.
- Organs of state: invoices are payable within 30 days of receipt of a valid invoice, in line with section 38(1)(f) of the Public Finance Management Act, 1999 and Treasury Regulation 8.2.3, unless the applicable contract provides otherwise.
- Other customers: payment terms are stated on the quotation: either payment before delivery, or 30 days from invoice on approved accounts.
- If an invoice is overdue without a bona fide dispute, we may charge interest at the prescribed legal rate and suspend further deliveries until the account is settled.
- Ownership of goods passes to you only once they have been paid for in full; risk passes on delivery as set out above.
06Returns and defective goods
- Defective goods will be repaired, replaced or credited in line with applicable law, including the Consumer Protection Act, 2008 where it applies to the transaction.
- Goods carry the manufacturer’s warranty where one is provided, and we will assist with warranty claims on goods we supplied.
- Correctly supplied, non-defective goods are returnable only by prior arrangement, unused and in their original packaging. A reasonable handling fee may apply.
- Special-order and custom items are not returnable unless defective.
07Our liability
Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited. Subject to that, our total liability arising from any order is limited to the value of the goods in that order, and we are not liable for indirect or consequential loss (such as loss of profit or business interruption) arising from late delivery or unavailability of goods, provided we have acted with reasonable care.
08Events beyond our control
We are not in breach of an order to the extent that performance is delayed or prevented by events beyond our reasonable control, including supplier failures, transport disruption, load-shedding, strikes, or acts of authority. We will tell you promptly, and either party may cancel the affected order without penalty if the event continues for more than 30 days.
09Personal information
We handle personal information in line with POPIA and our Privacy Policy, which forms part of these terms.
10Use of this website
- The content of this website is provided for general information. Product ranges shown are indicative; the goods, quantities and prices that bind us are those stated in a written quotation.
- Submitting the quote form does not create a contract; it is an invitation for us to quote you.
- The branding, text and design of this website belong to Anash General Supply and Delivery and may not be reproduced for commercial purposes without permission.
- We take reasonable care to keep this website accurate and available but do not guarantee uninterrupted, error-free operation.
11General
- These terms are governed by the law of the Republic of South Africa, and the South African courts have jurisdiction.
- Notices and communications sent by email or WhatsApp are valid written communications, as recognised by the Electronic Communications and Transactions Act, 2002.
- If any part of these terms is found to be unenforceable, the rest remain in force.
- No variation of these terms is binding unless we agree to it in writing.
12Who to contact
Anash General Supply and DeliveryOperating in Johannesburg & Port Elizabeth, South Africa
Email: quotes@anashsuppliers.co.za
Phone / WhatsApp: 081 669 5044
